How do I file a complaint against a Seminole County Sheriff’s Office employee?

The mission of the Professional Conduct Review Section is to protect the public trust. The Seminole County Sheriff’s Office believes our most important partnership is with the community we serve. We consistently strive to strengthen and protect our relationship with the residents and visitors of Seminole County. This is a responsibility shared by every employee of the Sheriff’s Office, and is the primary task of the Professional Conduct Review Section.

Complaints are accepted from any source and may be made anonymously, in person, or by telephone. It is preferred that complaints be made in person by the individual directly concerned in the allegation against the employee.

All complaints received are thoroughly examined. If the complaint is for unnecessary or excessive response to resistance, false arrest, a violation of a specific criminal statute, or allegations of major violation of policy, the Professional Conduct Review Section will investigate the complaint. Complaints regarding discourtesy or poor service are investigated by a line supervisor.

More information on the Professional Conduct Review Section can be found here.

If you would like to file a formal complaint against an employee, please download the complaint form found here. The complaint form must be signed in the presence of a notary. The Professional Conduct Review Section can notarize your complaint form at no charge during normal business hours, Monday through Friday from 8:00 a.m. to 5:00 p.m. excluding holidays. If you would like to have your complaint form notarized please come to the Seminole County Sheriff’s Office Administration Building located at 100 Eslinger Way, Sanford, FL 32773, during normal business hours. If you would like to file a complaint after normal business hours, you can do so by speaking to a Sheriff’s Office supervisor. Please contact our Communications Division at 407-665-6650 and tell the call taker you would like to a speak with a supervisor about filing a complaint.

Completed complaint forms can be mailed to the Professional Conduct Review Section at the following address:

Seminole County Sheriff’s Office
Attn: Professional Conduct Review Section
100 Eslinger Way
Sanford, FL 32773

If you have any question about filing a complaint please contact the Professional Conduct Review Section during normal business hours at 407-665-6611 or by email at ProfessionalStandards@seminolesheriff.org

ANNUAL REPORTS

The Professional Conduct Review Section produces an annual report outlining all investigations conducted by the section. You can access the annual reports below:

2022 Professional Conduct Review Annual Report
2021 Professional Conduct Review Annual Report
2020 Professional Conduct Review Annual Report
2019 Professional Conduct Review Annual Report
2018 Professional Conduct Review Annual Report
2017 Professional Conduct Review Annual Report